Editor’s Message CSANews© is published four times a year and is Copyright Winter 2022 by Medipac International Communications Inc., 180 Lesmill Road, Toronto, Ontario M3B 2T5. 416.441.7000. Subscription Price: $9.95 Canada; $20.00 U.S. and foreign. Single copy: $3.95. Prices include tax. Published by Medipac International Communications Inc. Opinions expressed are those of the writers and are not necessarily those of the CSA, Medipac International Communications Inc. or its affiliates, their Directors, Officers, or other employees or agents. Canadian Publications Mail Product Sales Agreement No: 40063603. ISSN No: 1195-2393 Barb & Ron Kroll Dr. Robert MacMillan Shari McIntyre David McPherson Andrew Moore-Crispin Rex Vogel Robert Wiersema Judith Adam Gabrielle Bauer Donna Carter Michael Coren Jennifer Cox James Dolan John Hardy Milan Korcok Karen Huestis Ron Steeves Garry McDonald Ted Popel Wendy Caban Bob Slack John Foster James Carl Simpson Johanne Blain Michael MacKenzie Wallace Weylie President First Vice-President Second Vice-President Treasurer Secretary Past-President Director Director Director Executive Director Legal Counsel CSA BOARD OF DIRECTORS Editor CSA Editor President Art Director Director of Operations Marketing & Events Specialist J. Ross Quigley Karen Huestis Christopher Davidge Peter Prusa Paula McGovern Fran Castricone WINTER 2022 | ISSUE 125 CONTRIBUTING EDITORS We acknowledge the support of the Government of Canada. Merv Magus Cover photo: iStock.com/dmbaker Illustrator Greetings from the snowy North. Pat and I are waiting patiently for our year-end party, where we will give out staff bonuses and awards for long-term service. This year, we have several “30 years of service” awards for employees, and many 25-, 15- and 10-year awards as well. Our employees love working for Medipac and taking care of snowbirds and many end up working well past the standard retirement age of 65. It has been a tough two or three years for everyone as we dealt with all of the COVID issues and the doubling in size of our business. Double the phone calls, double the policies issued and, of course, double the claims. Our seasoned staff performed at peak levels and put in thousands of hours of overtime. Thank you – from all of us. Being snowbirds ourselves, we have gradually moved up our party from late December to this year’s date – December 2nd – so that we could get to the sunny South as early as possible. We are scheduled to fly out on December 5 and can hardly wait. There is some hurricane damage to deal with, but the interior of our home escaped unscathed. Seven hurricane shutters were ripped off and destroyed and our lanai is in the pool, but our hurricane-proof windows, amazingly, remained intact. Amiracle, indeed. Many of our snowbirds were not so lucky and some lost everything – especially in the Fort Myers, Florida area. Have a wonderful Christmas and New Year and may you enjoy many miracles, too. Sincerely; J. Ross Quigley Editor CSANews | WINTER 2022 | 3
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